Ajay Chidrawar is a seasoned Chief Customer Officer who builds high-impact Customer Success organizations for AI-enabled SaaS. At Fundraise Up, he leads the full pre and post-sale lifecycle - onboarding, CSM, support, and upsell/expansion—driving rapid time-to-value, consistently low churn, and strong NRR. Previously, Ajay scaled CS and pre/post-sales at DailyPay and other high growth tech companies, earning a reputation for value-engineering playbooks, executive-level QBRs, and tight product feedback loops that turn CS into a durable growth engine.