days :
: hours :
minutes
until early bird rates end
Agenda
at a glance
The full 2026 agenda will be released shortly.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realisation
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalisation at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimise complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimise onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Early bird tickets
on sale now
We’re bringing together top CS leaders for two days of collaboration and learning designed to help you:
- Spot gaps in your strategy and unlock new ways to tackle your biggest CS challenges.
- Leverage the latest transformations in AI & automation to scale for global impact.
- Connect with industry peers and leave with insights you won’t find online.