This panel discussion delves into the critical aspects of assembling and maintaining a high-performance customer success team. With the rapid evolution of technology and customer expectations, the demand for proficient CS professionals has never been greater. The panelists will share invaluable insights on effective recruitment strategies, including identifying key skills and cultural fit. They will also explore innovative retention techniques, from fostering a supportive work environment to providing continuous learning opportunities. You will gain actionable takeaways for enhancing your CS team's productivity, client satisfaction, and long-term success in today's dynamic business landscape.