In the past decade, Charles has helped several fast growing international companies to establish and accelerate business accross EMEA & APAC. An engineer by training with expertise around big data, cybersecurity & cloud, he also had strong business acumen and was responsible for maintaining & growing multi-millions revenue in a number of his positions. Charles is a natural leader and has had the pleasure to manage multiple teams, with different backgrounds and distributed across the world. Customer Success is the sweet spot where he can make use of all his strengths in order to drive successful product adoption, retention & expansion. Charles has a proven track record around building & contributing to build customer success programs from scratch, both for high touch & low touch/at-scale models.