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Dhia
Hayouni
Manager of Customer Success
Hivebrite
Dhia leads a team of CSMs as a player/coach for Hivebrite's enterprise clients. Based in Paris, France, Dhia is a seasoned consultant to his client base and has a very strong background in engineering and sales. Dhia prides himself on getting the job done no matter what it takes & having great customer relationships every step of the way. As one of the company’s earliest hires in EMEA, Dhia was instrumental in growing several of Hivebrite’s largest customers.
13 May 2025 16:15 - 17:00
Panel discussion: Sales and customer success - Alignment and the evolution of CS into revenue-generation
The lines between sales and customer success are blurring as organisations increasingly look to CS teams as key drivers of revenue growth. This panel discussion brings together industry leaders to explore the evolving relationship between sales and customer success, and how alignment between these functions can unlock new growth opportunities. Topics will include fostering collaboration, integrating revenue-focused strategies into CS playbooks, and leveraging customer success to drive upsells, renewals, and expansions. Attendees will gain insights into the challenges and benefits of aligning these teams and actionable ideas for transforming CS into a revenue-generating powerhouse. Join us for a dynamic discussion on the future of sales-CS collaboration and its impact on business growth.