SpeakersAgendaWhy attendPartnersVenue
Locations ā–¼
Text here
Text here
Sign In
Register
SpeakersAgendaWhy attendPartnersVenue
Locations ā–¼

Get invited

Register

Partner with us

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Eran
Korish
Director, Customer Success
Aqua Security
Eran is a seasoned cybersecurity and Customer Success leader with over two decades of experience shaping strategic opportunities, managing key accounts, and driving sustainable growth across APAC and EMEA. His strong technological foundationā€”certified as an Information Security Officer from the Technion and holding a CISM from ISACAā€”enables him to navigate the full cybersecurity landscape, from core network defense to advanced threat prevention, and deliver tangible value in complex, enterprise-level environments.
14 May 2025 09:15 - 09:45
Creating a high-impact customer success structure
A well-organized customer success function is pivotal to driving customer retention, satisfaction, and long-term growth. This presentation explores the core principles and strategies for designing a high-impact CS structure that aligns with organizational goals and scales with customer needs. Weā€™ll discuss team roles, responsibilities, workflows, and key metrics that foster cross-functional collaboration, maximize efficiency, and ensure a seamless customer experience.