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Galina
Schneider
VP, Customer Success, Support & Growth
SplitMetrics
Galina Schneider is VP of Strategic Partnerships at SplitMetrics, where she leads global partner strategy across major ad platforms and ecosystems, driving scalable growth for mobile-first businesses. With over 10 years in leadership and a background spanning Customer Success, Support, Growth, and now Partnerships, Galina has built and scaled high-performing teams, developed revenue-generating CS motions, and led cross-functional initiatives connecting product, commercial, and ecosystem strategy. She is passionate about turning partnerships into predictable growth engines and bridging the gap between customer value, revenue expansion, and long-term strategic positioning.
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28 May 2026 11:15 - 12:00
Panel | The Customer-first org: Unifying KPIs with product, sales and marketing to align outcomes
This panel digs into what it really takes to build a customer-first organisation, one where Product, Sales, CS, and Marketing operate as a single system rather than competing kingdoms. Speakers will share how they’ve built tight feedback loops between teams, unified KPIs around customer value, removed handoff friction across the lifecycle, and created genuine shared accountability for outcome, not just activity. If you’re tired of “alignment” being a talking point rather than an operating reality, this session will offer practical examples of how leaders turned cross-functional intent into measurable customer impact.