16 May 2024 15:45 - 16:15
Monetising customer success: GoCardless case study
This presentation delves into the exemplary case of GoCardless, a leading fintech company, showcasing how they effectively monetised customer success.
This case study offers invaluable insights for businesses seeking to leverage customer success as a powerful revenue driver, through transforming customer success into a paid-for service.
Join us as we uncover the secrets behind GoCardless' success and discover actionable strategies to monetise customer satisfaction in your own organization.