Jochen has a proven track record, is strategic, and straight to the point. An innovator who can connect different disciplines rapidly. His forte lies in his ability to seamlessly bridge between branding, marketing, and sales. Over the past 20+ years, he has generated growth for various companies through pragmatic and sometimes unconventional strategies. As the Customer Success Director at The Insiders, he coaches, motivates, manages, and leads the customer success team in the Benelux, Poland, and the Czech Republic. He is responsible for customer outcomes and ensuring customer objectives are met, while strategically driving continuous improvement and growth for The Insiders and the world's most iconic brands such as Mars, Groupe SEB, Sony, Fossil Group, and Hewlett Packard.