With 24 years of experience in the IT industry and a solid technical foundation, Julien has spent half of his career as a manager across various organizations. Currently responsible for all aspects of post-sales operations, heading the Customer Success department at Mobilexpense. Julien has led the organization’s transformation from a Professional Services model to a broad and comprehensive Customer Success strategy. He takes a hands-on approach to building teams and driving growth, focusing on harmonizing talent, processes, and strategy to deliver meaningful impact. Julien firmly believes that employee engagement and human success are at the core of any thriving organization. Empowering individuals to realize their full potential is, in his view, the ultimate formula for achieving excellence.