As a seasoned Customer Success Leader, Kostadin excels in building and transforming hyper-growth B2B SaaS organizations. He's empowered numerous companies to redefine customer success, achieving elevated net revenue retention, long-term growth, and customer advocacy. With experience leading global teams and supporting clients of all sizes, Kostadin is currently the the Head of Customer Success at Lokalise, the best translation and localisation software. With extensive experience in Customer Success, he excels at constructing, scaling, and revolutionising hyper-growth B2B SaaS organizations. Kostadin's strategic contributions have redefined customer success, leading to improved net revenue retention, sustainable growth, and unparalleled customer advocacy.