Melina is a customer success & people leader with 10+ years of experience in customer-facing roles and a proven track record of driving impactful results in both international startups and corporate environments. She is a seasoned expert in fostering strong customer relationships and building high-performing teams, and currently serving as the Director of International Customer Success at SoSafe. Drawing from extensive experience in companies with varying levels of customer success maturity, Melina brings a unique perspective on crafting strategies that enable adoption and success at every stage of the customer journey. At SoSafe, a cyber security awareness platform focused on the human factor in cyber security, she’s leading a pan-European CS team and the expansion of CS into non-DACH markets.