Melina is a Customer Success leader with 11+ years of experience across customer operations, high-touch Customer Success, and international team leadership. She brings 4+ years of leadership experience across multiple stages of growth and currently serves as Director of International Customer Success at SoSafe. At SoSafe, Melina leads Customer Success across EMEA, focusing on positioning Customer Success as a growth engine that drives retention, revenue, and long-term customer value. She is known for her inclusive, systems-driven leadership approach and for building high-performing teams that scale sustainably through change. Drawing on experience across startups and more established organizations, Melina brings a practical perspective on leading Customer Success in complex, international environments.