14 May 2025 13:30 - 14:00
Creating tangible results: Value realisation frameworks in action
In Customer Success, delivering measurable value is essential for driving long-term growth and retention. This presentation explores how to implement effective value realization frameworks that turn customer investments into tangible outcomes.
We’ll dive into practical strategies for aligning customer goals with business objectives, tracking key performance indicators, and demonstrating the ROI of customer success efforts. Attendees will gain insights into how to put value realization frameworks into action, ensuring that both customers and organizations see clear, quantifiable results from their partnerships.