13 May 2025 11:45 - 12:30
Interactive roundtable discussions
Join our dynamic networking roundtable session where you'll engage in a series of brief, structured interactions with fellow customer success leaders and industry experts.
Each interaction is a unique opportunity to share insights, exchange contact information, and discuss potential collaborations. This session aims to maximize your networking potential, ensuring you leave with actionable ideas to enhance your customer success strategies.
Topics:
- AI for customer success
- Navigating the CS platform maze: Best practices for tool selection
- Commercial intelligence meets artificial intelligence: Elevating customer success
- Customer health scoring unpacked: Challenges, innovations, and best practices
- What 'great' looks like in CS: Accountability metrics