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Sabina
Cramer
SVP Account Management
Class
Sabina Cramer is the SVP Account Management at Class Technologies and part of the executive team. Leading the renewals, implementation and training organisation, helping customers utilise the full value and innovation of the Class Technologie products. Sabina has been in the EdTech space since 2002 holding various roles from sales, customer success, operations, finance to leadership and is passionate about education helping companies provide tools and applications to make education available and inclusive for everyone. Sabina resides in the Netherlands with her husband, 2 children and their dog.
13 May 2025 11:45 - 12:30
Interactive roundtable discussions
Join our dynamic networking roundtable session where you'll engage in a series of brief, structured interactions with fellow customer success leaders and industry experts. Each interaction is a unique opportunity to share insights, exchange contact information, and discuss potential collaborations. This session aims to maximize your networking potential, ensuring you leave with actionable ideas to enhance your customer success strategies. Topics: - AI for customer success - Navigating the CS platform maze: Best practices for tool selection - Commercial intelligence meets artificial intelligence: Elevating customer success - Customer health scoring unpacked: Challenges, innovations, and best practices - What 'great' looks like in CS: Accountability metrics