Post-sales teams are being asked to do more with less. More accounts, tighter margins, and tools that still require too much manual work to be useful. This session is a live look at how the best teams are putting AI to work across the full customer lifecycle, from onboarding to renewal. What you’ll learn: - Why most post-sales tools weren’t built for how modern CS and support teams actually operate - How to unify customer signals across email, calls, CRM, Slack, and product usage so nothing falls through - How AI-enabled teams catch churn risk earlier, close the loop faster, and run renewals with more confidence - What a practical path to an AI-powered post-sales motion looks like, starting on day one