Why
attend?
Join fellow CCOs and shape the future of your field through an impactful day of learning, networking, and innovation sharing to level up your customer function,
Hear why past
attendees love our summits...
Watch previous
event highlights...
From insight to action: Driving customer-centric decisions in the digital age
Julio Franco, Chief Customer Officer, Zappi
Trustpilot casestudy: The real story behind our CRM modernisation journey
Alicia Skubick, Chief Customer Officer, Trustpilot
Aligning CS with all the cross functional teams at an exec level
Kay Mukherjee, RVP, Customer Success Management, Salesforce
What our
attendees say...
What you’ll get
out of the summit
Shape a customer-led strategy that strengthens value realization and drives measurable growth at scale.
Collaborate with top customer leaders to discover how they scale teams effectively and create tighter alignment across CS, sales, and account management.
Learn how leading CCOs choose and deploy technology that boosts retention, accelerates upsell, and enhances customer satisfaction to power real business momentum.
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind and gain insights that help you outsmart the competition, anticipate industry shifts, and make smarter, faster decisions.
Collaborate
Connect with other CCOs in a rare, high-value setting. Share experiences, swap solutions, and forge relationships that last beyond the summit.
Strategize for growth
Exchange ideas, tackle your toughest challenges, and explore new approaches to drive sustainable growth for your organization.
Agenda
at a glance
Surface value at every stage of the customer journey; drive deeper adoption, accelerate expansion, and strengthen long-term account growth.
Value realization
Product Marketing Manager
Build an AI-first customer operation with automated intelligence, agentic systems, and predictive workflows that scale precision, speed, and customer value.
AI-first operating models
Product Marketing Manager
Influence at the highest levels and unite cross-functional leaders for improved collaboration, increased operational efficiency, and accelerated customer-driven growth.
Stakeholder engagement
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Design onboarding and lifecycle programs that surface value fast. Reduce early-stage drop-off, reinforce long-term engagement, and protect recurring revenue.
Crush churn
Product Marketing Manager
Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.
Strategies to scale
Product Marketing Manager
Our Stats
15+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
Join the
conversation
Join 100,000+ passionate CS enthusiasts across the globe to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
Join the community.
Got a question?
Speak to the team
We're a friendly bunch - get in touch if you have any questions.