Senthil is a strategic and results-driven senior leader with extensive experience driving customer success, business growth, and operational excellence across global organizations. Currently Vice President of Customer Success at Thomson Reuters, he has a proven track record of leading large, high-performing teams, transforming customer success functions, and implementing data-driven strategies that improve retention and productivity. Prior to joining Thomson Reuters, Senthil held senior leadership roles at Forrester and Salesforce, where he championed innovation, change management, and a culture of continuous improvement.