Moussa Gherbi is a strategic and proven Customer Success leader with over a decade of experience driving sustainable value for customers within the Strategic Portfolio Management industry. Trained as an Engineer, Moussa brings a unique and dual perspective that blends technical expertise with strategic execution. Currently the Vice President of Customer Success at Planisware, Moussa focuses on enabling high-impact Customer Success motions and building a deeply customer-centric culture. His specialization lies in understanding the complex landscape of large organizations, where he translates intricate technology solutions and cross-functional challenges into measurable business value and improves the return on investment of Planisware's customers. Moussa is a passionate driver for impactful change, priding himself on challenging the status quo to deliver transformational results. He has extensive expertise in guiding large enterprise accounts through change management, ensuring user adoption, and strategically positioning Customer Success as an agent of change within a company. His focus is on ensuring the customer journey delivers maximum value from initial adoption through sustained growth, long-term advocacy and expansion.