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August 20, 2026
Boston

Why
attend?

Join fellow VPs and Chief Customer Officers at this invite-only gathering dedicated to candid dialogue, cross-functional alignment, and shaping the next era of customer leadership.

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What you’ll get

out of the summit

  • Break through strategic roadblocks in live, peer-led workshoping sessions. Share proven models, and co-create fresh approaches to accelerate company-wide growth.

  • Engage with fellow C-suite leaders in structured networking spaces designed for candid dialogue, cross-functional perspective, and relationships that continue long after the summit.

  • Leave with sharper frameworks, fresh executive insight, and real-world examples to better align customer strategy with revenue, product, and operations teams.

Customer leaders dinner

Boston

Chief Customer Officer Summit

is designed for you to...

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Reset the agenda

Step out of your day-to-day and engage with the strategic shifts reshaping customer leadership so you stay ahead of the market.

Engage at peer level

Connect with fellow CCOs and VPs in structured, executive-only discussions designed to challenge outdated ideas and foster meaningful exchange.

Architect sustainable growth

Pressure-test strategy, explore complex trade-offs, and refine the models that align customer, revenue, and product leadership for long-term enterprise impact.

What our
attendees say...

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Watch previous
event highlights...

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The evolution of the Chief Customer Officer towards revenue generation

Valerie Jones-Harvey, Chief Customer Officer at TrustA

Future - proofing your career: essential skills for tomorrow’s CCOs

Melisaan Foster, CXO at WorkBuzz

Shannon Hamer, Head of Customer Success at The Economist

Renata Kashiwaya Pinheiro, VP of Customer Success at Zaptic

Change management as a CCO - Guiding customers and your org

Astra Duke, Global Vice President of Customer Success at 1E

August 20, 2026
Boston

Chief Customer Officer Summit

Agenda
at a glance

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Testimonials
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Accelerate growth by delivering exceptional value across the customer lifecycle, aligning strategic initiatives with long-term customer success and business expansion.

Value realization

Product Marketing Manager

Elevate your advanced automation and predictive analytics strategy to streamline operations, identify expansion opportunities, and optimize touchpoints.

Skip the AI trial & error

Product Marketing Manager

Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.

Stakeholder engagement

Product Marketing Manager

Testimonials
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Develop a company culture that values customer success at every stage of decision-making through seamless, cross-functional collaboration.

Customer-centricity

Product Marketing Manager

Unlock hidden opportunities with key metrics that align customer behaviors and feedback with strategic decisions to drive growth, innovation, and long-term loyalty.

Data-driven insights

Product Marketing Manager

Lead a world-class customer organization filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

Our Stats

15+

Speakers

75+

Attendees

95%

Senior management

50+

Companies

August 20, 2026
Boston

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Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Already know you want a seat at the table? Request your invite today to secure your spot.

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Join 100,000+ passionate CS enthusiasts across the globe to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.

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