Sign In
Register

Request to partner

Join the summit

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Rebecca
Holland
VP, Global Customer Success
Vimeo
Rebecca has spent her career in fast-growth SaaS and Data companies in revenue-generating roles. With 15+ years of experience in Customer Success and Sales within SaaS, Data and Martech, she has been advising early-stage founders on GTM motion: Sales and Partner Success. In her career, she has led sales, customer success and strategy, overseeing the entire customer lifecycle, from onboarding to renewal. Hitting success metrics like increasing ARR, cost avoidance, increasing average deal size, and close ratios in the mid-marketing and enterprise segments, streamlined efficiencies in sales/AM/client onboarding process. She's forged channel partnerships to tap into new revenue lines; broken new business and grown client revenue over time into six, seven and eight-figure deals.
Button
20 August 2025 15:45 - 16:15
Positioning the CCO as a GTM power player
The Chief Customer Officer is no longer just responsible for retention, they’re a critical driver of revenue and go-to-market strategy. But elevating Customer Success into a true commercial function means overcoming misaligned incentives, siloed ownership, and competing departmental goals. This keynote explores how leading CCOs are redefining success metrics, aligning teams around shared revenue outcomes, and positioning CS at the heart of the GTM engine. Walk away with a clear view of how to turn Customer Success into a unifying force that drives growth across the business.