As Vice President of Customer Success at Darktrace, Aakash has lead the strategic accounts program across the Americas, managing a $55M ACV portfolio. With a focus on customer advocacy, retention, and expansion, his team consistently achieves 93%+ GRR the past 3 years. Aakash has developed and scaled the post-sales framework, including hiring, onboarding, and playbook design, to drive measurable outcomes. Over 5 years, Aakash has built high-performing teams that deliver exceptional results for enterprise clients. Leveraging expertise in cybersecurity and customer success, he enables organizations to unlock value and strengthen strategic partnerships. Recognized with multiple accolades, Aakash is driven by a commitment to collaborative leadership and customer-centric success.