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September 24, 2026
Hyatt Regency San Francisco Airport
1333 Old Bayshore Highway
Burlingame

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A snapshot of

our speakers...

Melissa
Goldstein
Vice President of Customer Success
Mastercard
Benjamin
Stidham
Vice President of Account Management
CivicPlus
Spencer
Dent
Co-founder & Co-CEO
Clozd
Tushar
Bansal
Chief Customer Officer
Safe Security
Ramya
Sugumar
VP, CX Partner Services
Braze
Brent
Krempges
Chief Customer Officer
Gainsight
Maranda
Dziekonski
Chief Customer Officer
Fexa
Kristi
Faltorusso
Chief Customer Officer
Kristi Faltorusso
Emily
Garza
Chief Customer Officer
Unit21
Amanda
Berger
Chief Customer Officer
Corelight
Karen
Lazarou
Head of Customer Success
Amdocs
Daniel
Silverstein
Global SVP of Customer Success and Head of Business
Carta
Ishan
Gupta
SVP of Customer Success
Zinier
Ava
O'Neill
Founding Product Manager
Pylon
ELizabeth
Salmoun
VP, Customer Success
Otter.ai
Abhijeet
Prabhune
Chief Customer Success Officer
IP Infusion
Frances
Kleven
Senior Director of Core Customer Experience
Learnupon
Rakesh
Vaddadi
CEO & Co- Founder
Beacon
Sean
Guzman Murphy
Former SVP, Client Experience
Illumia

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to the summit

We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Improve renewal confidence with clearer visibility into risk long before customers disengage.

- Restructure your customer org with confidence by learning how top CCOs fix misalignment without losing trust.

- Move beyond AI experimentation: deploy agentic workflows that drive proactive intervention and measurable retention impact

San Francisco
September 24, 2026

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