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Event starts in:
100

days :

10

: hours :

5

minutes

3

to the event

September 24, 2026
Hyatt Regency San Francisco Airport
1333 Old Bayshore Highway
Burlingame

Our

speakers

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A snapshot of

our speakers...

Melissa
Goldstein
Vice President of Customer Success
Mastercard
Sean
Cox
VP, Customer Success
Workday
Benjamin
Stidham
Vice President of Account Management
CivicPlus
Maranda
Dziekonski
Chief Customer Officer
Fexa
Kristi
Faltorusso
Chief Customer Officer
Firaas
Rashid
CEO and Founder
Hook
Brent
Krempges
Chief Customer Officer
Gainsight
Emily
Garza
Chief Customer Officer
Unit21
Mike
Merit
Chief Customer Officer
Planet
Marty
Kausas
Co-Founder & CEO
Pylon
Frances
Kleven
Senior Director of Core Customer Experience
Learnupon
Ishan
Gupta
SVP of Customer Success
Zinier
Karen
Lazarou
Head of Customer Success
Amdocs

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to the summit

We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Improve renewal confidence with clearer visibility into risk long before customers disengage.

- Restructure your customer org with confidence by learning how top CCOs fix misalignment without losing trust.

- Move beyond AI experimentation: deploy agentic workflows that drive proactive intervention and measurable retention impact

San Francisco
September 24, 2026

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