Name: Alok Shukla | Chief Customer Officer Summit | San Francisco
Start: 2025-09-18T07:00:00.000Z
End: 2025-09-18T07:00:00.000Z
Location: Parc 55

Speakers Agenda Why attend Partners Venue

Locations ▼

Text here

Speakers Agenda Why attend Partners Venue

Locations ▼

Get invited

Request to partner

Request your invite

Call to action

Your text goes here. Insert your content, thoughts, or information in this space.

Button

Back to speakers

Alok

Shukla

Founder & CEO

FunnelStory

Alok Shukla is the founder of FunnelStory with over 20 years of experience in product management, customer success, and engineering. Before founding FunnelStory in 2022 with Preetam Jinka and Arun Balakrishnan, Alok held positions at leading cybersecurity companies, including McAfee, Imperva, and ShiftLeft. FunnelStory is an AI-first revenue platform for sales and customer success professionals.

Button

18 September 2025 14:00 - 14:30

The needle movers: Math and AI behind predicting account risk/opportunities

Discover how to use Gen AI, ML, process mining, and classical mathematics to predict churn and expansion 3–9 months in advance. Learn how unstructured data like conversations and notes reveal hidden risk signals and how a hyperdense intelligence graph drives powerful revenue outcomes. Bonus - A live discussion with Mark Presto, Head of Customer Success at WorkStream, on why forward risk prediction, changes the customer success playbooks on their head.