Benjamin Stidham is a customer success and account management leader with more than a decade of experience driving growth, retention, and customer outcomes across SaaS, GovTech, and technology companies. As Vice President of Account Management at CivicPlus, he leads post sales strategy for a portfolio serving over 10,000 municipalities. Previously, he held senior leadership roles at Gainsight and EvenUp, building and scaling high performing account management and customer success teams. Known for combining operational excellence with a people first leadership style, Benjamin is passionate about customer growth, AI driven innovation, and developing teams that deliver measurable business impact.