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Brady
Tengberg
Director of Revenue Strategy
Clozd
Brady Tengberg is the Director of Revenue Strategy at Clozd, a leading provider of win-loss technology and services. Prior to joining Clozd, Brady spent 6 years at Bain & Co. across Dallas and London advising F500 clients on growth strategy and commercial excellence. He led the successful development of "Voice of the Customer" programs across various manufacturing, telecom, and software clients. At Clozd, Brady works primarily with the Program Management team at Clozd to drive the successful execution of win-loss programs.
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24 September 2026 14:45 - 15:15
The story behind the metrics: Turning customer data into customer understanding
Customer success is the last line of defense. But great customer success leaders donā€™t just block shotsā€”they direct the team. Customer data is everywhere, yet the most important retention signals often go unnoticed. Join this session to learn how rich customer feedback turns insight into actionā€”and retention into a true growth engine.