Name: Christina Hall | Chief Customer Officer Summit | San Francisco
Start: 2025-09-18T07:00:00.000Z
End: 2025-09-18T07:00:00.000Z
Location: Parc 55

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Christina

Hall

Chief Customer Officer

Bringg

Christina creates Customer Success both internally and with clients by connecting the right people, processes, and metrics to implement outcome-driven strategies at scale in SaaS technology solutions. She has a proven track record of increasing customer lifetime value, cultivating customer advocates, and reducing churn. Christina is also known for building effective, engaged teams who share her passion for Customer Success.

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18 September 2025 13:30 - 14:15

Panel: The AI-enabled customer org: Metrics, models, and mindset shifts

AI has redefined the way CS, support, account management, and professional services operate in just a few short years - this panel is here to share their learnings so far and pave the way for future success. Join senior leaders as they share real-world approaches to adopting AI, evolving success metrics, and driving the cultural mindset shifts required to build a high-performing, AI-enabled customer organization.