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Evan
Hamilton
Director of Community
Hubspot
Evan Hamilton has been building communities professionally for over 20 years. He's had the privilege of building teams that drive engagement, usage, and retention at companies like Reddit, Nextdoor, and UserVoice. As Director of Community at HubSpot, Evan leads a team that hosts forums, user groups, and activations that help regular customers become superusers and advocates.
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18 September 2025 10:45 - 11:30
The community advantage: Supercharging customer success
Your customer community can be the key to successfully scaling your CS. Three CX experts will share their experiences and strategies for accelerating and enhancing customer success through collaboration with community. We'll discuss the possibilities and share real-world examples of how we're seeing success and community coming together for a supercharged customer experience.