Sean Cox is Vice President of Customer Success at Workday, where he leads global enterprise customer success strategy across a large SaaS organisation. He is an experienced customer success leader with a background spanning UserTesting, Marketo, and Adaptive Insights. Across his career, he has focused on driving customer retention, expansion, and long-term value through strong executive relationships and scalable customer programs. Sean is passionate about building high-performing teams and positioning customer success as a strategic driver of growth, with a strong emphasis on empathy, accountability, and commercial impact.