Name: Seth Johnson | Chief Customer Officer Summit | San Francisco
Start: 2025-09-18T07:00:00.000Z
End: 2025-09-18T07:00:00.000Z
Location: Parc 55

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Seth

Johnson

VP of Customer Experience

Learnupon

With over 25 years in customer experience roles, Seth has worked with some of the world’s most innovative organizations. He leads the teams that help LearnUpon’s customers thrive, executing future-proof L&D strategies that deliver on our mission of providing an unrivaled customer experience.

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18 September 2025 16:15 - 17:00

Interactive workshop: Strategic customer education - Building customer learning experiences that move the needle

In this workshop session, we’ll share experiences designing and building customer education programs that impact critical metrics like time to value, retention, and expansion. We’ll swap ideas about how to get the resources you need, what to do with them, and how to show ROI. Spoilers: Simplicity and measurement are key!