Özlem Yüksel is EVP of GTM Strategy and Operations at Gainsight, where she leads strategy, planning, pricing, and business operations across sales and customer success. A seasoned go-to-market executive, she has held leadership roles at Google, Salesforce, Hewlett-Packard, and McKinsey & Company, helping global technology organizations scale, transform, and drive customer impact. Most recently, Özlem served as VP of Americas Ads Operations at Google, supporting more than $65B in annual revenue. At Salesforce, she held several executive leadership positions across sales, marketing, and customer success, contributing to the company’s growth from $4B to $26B in revenue. Based in San Francisco, she enjoys traveling, skiing, ceramics, photography, and spending time outdoors with her family.