Pens down, this is your chance to take a break from presentations and network with your peers in the room to solve your biggest challenges. Select your table, spend time sharing your challenges and experiences on a specific topic and learn directly from your peers. Discussion topics include: - Working across cultures, time-zones, and languages to create a globally integrated customer function -Preparing your team for mergers and acquisitions -Embedding customer-centric mindset in C-Suite and wider company -Building your customer function from the ground up -Driving revenue in the customer function This session will get you thinking, talking to others in the room, and give you an opportunity to think laterally about how to approach these common challenges.