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April 15, 2026
DoubleTree by Hilton Hotel San Jose
2050 Gateway Place
San Jose

Why
attend?

Join fellow Chief Customer Officers in shaping the future of your field at this invite-only summit for an impactful day of learing, networking, and sharring innovations to level-up your customer function.

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Hear why attendees

love our summits...

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Watch previous
event highlights...

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The evolution of the Chief Customer Officer towards revenue generation

Valerie Jones-Harvey, Chief Customer Officer at TrustA

Future - proofing your career: essential skills for tomorrow’s CCOs

Melisaan Foster, CXO at WorkBuzz

Shannon Hamer, Head of Customer Success at The Economist

Renata Kashiwaya Pinheiro, VP of Customer Success at Zaptic

Change management as a CCO - Guiding customers and your org

Astra Duke, Global Vice President of Customer Success at 1E

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What our
attendees say...

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What you’ll get

out of the summit

  • Break through strategic roadblocks by applying cutting-edge innovations that elevate customer interctions and and accelerate adoption and expansion.

  • Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.

  • Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.

Pave the way for growth

Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategise for future, sustainable growth.

April 15, 2026
DoubleTree by Hilton Hotel San Jose
San Jose

Chief Customer Officer Summit

Agenda
at a glance

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Testimonials
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Accelerate growth by delivering exceptional value across the customer lifecycle, aligning strategic initiatives with long-term customer success and business expansion.

Value realization

Product Marketing Manager

Level up your advanced automation and predictive analytics strategy to streamline operations, identify expansion opportunities, and optimize touchpoints.

Advance your AI

Product Marketing Manager

Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.

Stakeholder engagement

Product Marketing Manager

Testimonials
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Develop a company culture that values customer success at every stage of decision making through seamless, cross-functional collaboration.

Customer-centricity

Product Marketing Manager

Unlock hidden opportunities with key metrics that align customer behaviors and feedback with strategic decisions to drive growth, innovation, and long-term loyalty.

Data-driven insights

Product Marketing Manager

Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

Our Stats

15+

Speakers

75+

Attendees

95%

Senior management

50+

Companies

April 15, 2026
DoubleTree by Hilton Hotel San Jose
San Jose

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Already know you want a seat at the table? Request your invite today to secure your spot.

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Join the
conversation

Join 100,000+ passionate CS enthusiasts across the globe to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.

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