Meenal Shukla leads customer strategy at Vultron.ai, bringing 20+ years of enterprise CS leadership experience. Recognized as a Top 100 CS Strategist and certified in Generative AI, Meenal specializes in AI-driven customer success transformation and building scalable operations. Previously leading enterprise customer success at Gainsight, she transformed underperforming segments and achieved the highest-ever company retention metrics. At Vultron, Meenal guides a specialized team helping government contractors leverage AI to achieve 92% faster proposal creation and 54% cost reduction.