30 April 2025 15:00 - 15:30
Hosted roundtable discussions: The biggest challenges facing CCOs today
Pens down, this is your chance to take a break from presentations and network with your peers in the room to solve your biggest challenges.
Select your table, spend time sharing your challenges and experiences on a specific topic and learn directly from your peers.
Discussion topics include:
- Working across cultures, time-zones, and languages to create a globally integrated customer function
-Preparing your team for mergers and acquisitions
-Combining metrics and subjective feedback (VoC) to drive product improvement
-Using AI in your post-sales function
This session will get you thinking, talking to others in the room, and give you an opportunity to think laterally about how to approach these common challenges.