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Romeo
Leon
Vice President of Customer Success
GoodTime
Romeo considers himself a customer-centric, goal-focused, and highly dedicated professional with progressive experience maintaining long-term client retention to achieve set goals. While adding excellence and success to the organizations, he drove business growth, generated leads, and promoted services/products. In addition to the above, Romeo has a remarkable acumen in creating success plans for clients and documenting customers’ progress toward established goals and results.
30 April 2025 14:00 - 14:45
As a CCO, should you report to CEO or CRO?: The evolving role of CS in driving revenue
The customer function is a powerful driver of company revenue, yet its impact is often underappreciated by the C-suite. Join this panel of seasoned customer success leaders who have successfully elevated CS to a critical revenue-generating role. Learn actionable insights on how to showcase the value of your CS team and position it as a key contributor to your company’s growth and financial success. It's your turn to unlock the full potential of customer success in driving business outcomes.