Customer-centric executive with a history of building and deploying mission critical 24 X 7 Customer Support, Professional services and Customer success operations from the ground up globally, with a focus on continuous improvement, superior customer experience, building digital capabilities, performance management, cost optimization and revenue growth. Leads and scales global success, support and services teams through periods of significant revenue growth. Thrives on being accountable for transformation and continuous improvement, revenue and margin targets, with a track record of consistently delivering results for customers and the organization.