Arit is a strategic operator with nearly 15 years of experience leading customer success and post-sale teams in high-growth SaaS environments, ranging from early-stage startups to global scale-ups across North America, EMEA, and APAC. She excels at driving clarity, alignment, and execution across cross-functional teams, serving as a trusted partner to executive leadership and a force-multiplier for organizational strategy. Although her background is rooted in customer success, Arit’s impact consistently extends beyond retention metrics. She has built onboarding engines from the ground up, optimized global organizational structures, operationalized expansion strategies, and collaborated closely with finance and product teams to forecast revenue, align on go-to-market initiatives, and improve margins through strategic services.