Barakat is a results-driven customer success leader with over a decade of experience delivering strategic solutions across SaaS, tech, retail, and e-commerce industries. Currently a Senior Customer Success Manager in Strategic Account Services at Amazon, Barakat partners with top brands to drive growth, optimize customer experiences, and expand revenue. Previously, Barakat served as Director of Client Solutions at Teleperformance, leading initiatives across retail, e-commerce, and financial services. With a strong focus on innovation and problem-solving, Barakat builds scalable, customer-centric strategies that transform business performance. Known for fostering impactful partnerships, Barakat consistently delivers outcomes that elevate brand value and customer loyalty.