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Ben
Nachmani
Head of Partnerships
Ask-AI
Ben Nachmani is a software executive and partnership leader passionate about bringing innovative technology to market. His career spans neurotechnology, wearables, machine learning, and artificial intelligence. As a go-to-market and partnerships leader, Ben thrives at the intersection of product innovation, strategy, and collaboration—building ecosystems that transform how people and businesses leverage technology. Based in Toronto, he leads Partnerships at Ask-AI, an AI-native platform that allows B2B companies to enhance their customer experience operations.
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19 November 2025 09:45 - 10:15
Cutting through the hype: How to identify ROI-positive use cases with AI
Today’s CSMs are under immense pressure to harness AI to enhance customer experiences, improve efficiency, and drive measurable impact across their organizations. In this session, Ask-AI’s Head of Partnerships, Ben Nachmani, will share how leading SaaS companies are using Enterprise AI to transform customer operations—deploying ROI-positive use cases in weeks, not months. You’ll see real-world examples of how AI is enabling customer teams to: - How a unified tech stack can uncover deeper customer insights - Practical and immediately actionable AI use cases for your customer function - A proven process for rolling out AI for your customer-facing team in 30 days - Watch-outs and pitfalls to avoid Recently shortlisted by the CSC for AI Innovation of the Year, Ask-AI’s Enterprise AI platform is powered by Google Gemini and integrates seamlessly with Google Cloud and 100+ other software tools.