14 November 2024 09:00 - 09:15
Chairperson opening remarks
Welcome to day two of the Customer Success Festival Chicago. Join us as our chairperson kicks off this incredible day, packed full of unforgettable sessions and learnings.
14 November 2024 15:00 - 15:05
Chairperson closing remarks
Our chairperson will close with a few remarks at the end of day two of the summit.
14 November 2024 12:15 - 12:45
The Trail Guide's blueprint: crafting a winning customer success strategy
Come on a journey to explore using the tools of trail guiding to empower your Customer Success operation no matter where you are at in your journey.
We'll chat about building successful teams, harnessing the power of cutting-edge technology, and optimizing your customer success operations.
Together we will explore the ideal balance between people, process, and technology for success.