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Julie
Fox
Global Director, Customer Success
Cin7
Julie Fox is a seasoned leader in Customer Success, currently leading the team at Cin7 as Global Director of Customer Success. Julie is an award winning leader with a focus on driving revenue, customer loyalty, and strategic growth, she is passionate about building meaningful customer relationships and creating data-driven solutions that enhance customer experience. Known for her expertise in cross-functional collaboration and her commitment to customer-first initiatives, Julie champions innovative strategies that elevate Customer Success as a critical business driver.
13 November 2025 11:00 - 11:30
How to sell and scale customer success as a growth engine
In today's customer-centric landscape, the need for an effective and impactful CS function is becoming increasingly important. Join this keynote session with Julie Fox as she shares a framework for how to advocate for Customer Success (CS) internally, positioning it as strategic, revenue-generating, and highly collaborative.