Kassie (Miller) Anderson is a customer experience leader with deep expertise in client success, operations, and strategic growth. She currently serves as Director of Client Success at SpotOn, driving client outcomes through scalable success programs. Previously, she led customer success teams at Boulevard and held senior leadership roles at Grubhub, where she advanced to Senior Director of Client Success. Kassie began her leadership journey at ADP, focusing on client strategy for national accounts. Across all roles, she’s built high-impact teams and delivered measurable results through client-centric strategies. Kassie is passionate about aligning customer success with business growth and operational excellence.