Kim
Bayma
Global Head of Customer Success Analysts
LinkedIn
Kim thrives when she is solving business problems, learning from others, building teams, coaching individuals to their strengths and potential, and leading through change. She possesses a curious nature about the world around her, constantly seeking opportunities to delve deeper. With her entire career focused on the HR/talent space, Kim draws significant energy from her work. Prior to joining the LinkedIn customer success organization in 2014, she managed HR survey & analytics products, helping organizations understand their employee engagement metrics, and supporting HR leaders in managing employee performance and development. She also interpreted data to uncover the true value employees place on total rewards. Kim firmly believes in the immense potential of organizations and leaders leveraging LinkedIn to foster a skills-first approach to learning and talent acquisition, and she is thrilled to contribute to this cause through her work and that of her team. Passionate about change, people, DEIJ (Diversity, Equity, Inclusion, and Justice), and coaching, Kim actively engages in the Master's in Learning & Organization Change community at Northwestern University. She takes pride in being both an alumna (June 2017) and an adjunct instructor in the graduate program.
13 November 2024 09:45 - 10:30
Panel session: Metrics that matter - unraveling the power of data in customer success
Unleash the true power of data as our expert panelists share insights into how metrics can revolutionize customer relationships, optimize retention strategies, and drive sustainable business growth. - Discover innovative approaches to harnessing data - Propel your customer success efforts to unprecedented success - Gain a competitive edge by unlocking the full potential of data-driven CS