Vice President of Global Solutions & Customer Success
G2
Matt Ryan is the Vice President of Global Solutions & Customer Success at G2, where he leads a worldwide, cross-functional team delivering a unified customer experience across SMB to Enterprise segments. He is responsible for building G2’s Professional Services function from the ground up, including global delivery models, pricing strategies, and outcome-driven offerings.
Under his leadership, teams spanning Solution Consulting, Implementation, Customer Success, Support, and Strategic Outreach drive measurable value for customers across AMER, EMEA, and APAC. Matt has a proven track record of scaling high-performing global organizations by aligning customer engagement with product complexity and revenue potential. He is passionate about empowering teams and customers to achieve impactful business outcomes.