12 November 2025 14:00 - 14:45
Panel: Driving efficiency and success through a focus on CS operations
In today’s fast-paced business environment, Customer Success (CS) operations play a crucial role in driving efficiency and ensuring sustainable growth. This panel brings together industry leaders who will share their insights on optimizing CS operations to enhance customer experiences and outcomes. Panelists will explore best practices for streamlining processes, leveraging technology, and fostering cross-functional collaboration to maximize the impact of CS initiatives. Attendees will gain actionable strategies for building a robust CS operation that not only meets customer needs but also contributes to the overall success of the organization.