Sign In
Register

Download brochure

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Paddy
Carr
Director of Customer Success
FourKites
Paddy is an experienced CS leader who focuses on scalability and the tactical necessity to unlock strategic initiatives with the customer. He streamlines processes, creates value playbooks, and empowers teams to have the right value-based conversations with customers. He's led large customer-focused teams and has been improving the customer experience for over a dozen years.
12 November 2025 14:00 - 14:45
Panel: Driving efficiency and success through a focus on CS operations
In today’s fast-paced business environment, Customer Success (CS) operations play a crucial role in driving efficiency and ensuring sustainable growth. This panel brings together industry leaders who will share their insights on optimizing CS operations to enhance customer experiences and outcomes. Panelists will explore best practices for streamlining processes, leveraging technology, and fostering cross-functional collaboration to maximize the impact of CS initiatives. Attendees will gain actionable strategies for building a robust CS operation that not only meets customer needs but also contributes to the overall success of the organization.