Steve
Sandison
Director, Customer Success - Finance & Insurance Vertical
Dun & Bradstreet
Steve is a seasoned professional with over two decades of experience in spearheading client-facing teams, and successfully delivering software solutions, services, and projects. His track record demonstrates a remarkable ability to cultivate and expand client relationships, consistently achieving goals related to client retention, product adoption, and revenue growth. Steve's talent lies in building collaborative teams that work closely with clients, ensuring their needs and key performance indicators (KPIs) are met, resulting in mutual success.
13 November 2024 09:45 - 10:30
Panel session: Metrics that matter - unraveling the power of data in customer success
Unleash the true power of data as our expert panelists share insights into how metrics can revolutionize customer relationships, optimize retention strategies, and drive sustainable business growth. - Discover innovative approaches to harnessing data - Propel your customer success efforts to unprecedented success - Gain a competitive edge by unlocking the full potential of data-driven CS