Zac Estes is an Assistant Director, Customer Success at Moody’s, where he leads onboarding and implementation strategies for insurance clients across North America. In his current role, Zac focuses on migrating clients from legacy on-premise systems to Moody’s SaaS solutions, which enhance their ability to analyze and manage exposure to natural catastrophe risk. He is experienced in driving end-to-end product adoption, from initial onboarding through full integration into clients’ internal systems and workflows. His work enables clients to streamline operations, improve risk modeling accuracy, and realize greater value from their investment in Moody’s. With a background rooted in client success and technical enablement, Zac finds success in bringing a strategic, solutions-oriented approach to every engagement.