Aaron Spence is the Head of Customer Success at NoFraud, where he combines his passion for growing people and businesses with a servant-leader mindset focused on innovation. With over 15 years of experience in customer success and a career spanning education and tech startups, Aaron has consistently driven significant growth and transformation in every role he has undertaken. At NoFraud, Aaron leads the customer success division with a strategic focus on developing key partnerships, reducing churn, and fostering a customer-centric culture. His efforts have been instrumental in translating customer insights into actionable strategies, leading to record-breaking revenue growth and customer retention. His tenure at Design Pickle is a testament to this, having escalated revenue from $4M to $31M between 2017 and 2022. Aaron's leadership philosophy centers around developing leaders and evolving operations at scale. This approach has led to him achieving 8-figure revenue and retention targets while also being a driving force behind cultural and talent development initiatives. His ability to simplify complexity and drive large-scale initiatives has been a critical factor in his successful career.