Why attend?
🚀 CS professionals who've attended a conference to further their L&D earn $24,061 more than those haven't attended a professional L&D event.
🤝 69.7% of CS professionals agreed that the specialized conferences they've attended have had a positive impact on career progression.
✔️ We've even done the heavy lifting for you - get budget signed-off by using our 'convince your boss' template.
Hear why last year's attendees are still raving about Customer Success Festival
Secure your approval with these benefits
We've even done the legwork for you - just fill in the blanks in this 'convince your boss' letter.
Still got questions? Get in touch with Tom.
Break the cycle
Step away from the daily grind. Rejuvenate, refocus & get inspired by mingling with CS leaders and benchmarking against your peers.
Collaborate
Initiate conversation, build new relationships and drive the CS community forward, together.
Spark new ideas
Be curious, trade perspectives, and spark new ideas to take your professional development to the next level.
Agenda at a glance
Gain valuable insights from leading CS experts who are shaping the industry, and return to the office with a wealth of new ideas and strategies to implement such as:
Beyond ChatGPT - enhancing customer success with generative AI
Building customer-centric companies: unlocking rapid growth with data-driven principles
Optimize and automate your CS operation to drive efficiency and scalability
Empowering team efficiencies & focusing on the work that matters by harnessing AI and automation
Scaling customer success: providing an outstanding, personalized customer experience 'en masse'
To VP, C-suite and beyond - success stories in career progression
Data-driven CS - the key metrics you need to track in order to prove your ROI
Audience insight
Company revenue
Seniority level
Company size
Audience insight
25+
Speakers
100+
Attendees
80%
Senior management
75+
Companies
Co-located
We're hosting this event alongside some of our sister communities, why not bring your whole team along?
Contact Tom for group discounts.
Join the conversation
Connect with 5800+ like-minded CS enthusiasts at Customer Success Collective. Join the community to access state-of-the-art resources, attend world-class events, and engage in stimulating conversations.
Summit series