Bo
Sun
Head of Customer Success
LinkedIn
Bo currently leads a global team of ~100 CSMs across the North America and Global Accounts segments for the $1BN+ LinkedIn sales solutions business.
22 May 2024 14:45 - 15:15
Fireside chat: Operationalizing CS to maximize customer value realisation
Join us for a captivating fireside chat as our industry experts from LinkedIn delve into the intricacies of operationalizing CS strategies to unlock the full potential of customer value realization. In this engaging discussion, we will explore key methodologies, best practices, and innovative approaches that organizations can adopt to seamlessly integrate customer success into their operational framework. From establishing robust customer onboarding processes to implementing data-driven customer engagement strategies, our panelists will share insights on how to strategically align CS initiatives with business goals, fostering long-term customer relationships and driving sustained value for both clients and organizations.