22 May 2024 16:15 - 17:00
Panel discussion: Strategies for building and nurturing a customer-obsessed culture
This panel will delve into the essential strategies for building and maintaining a customer success culture within companies and teams.
From establishing customer-centric values to implementing effective communication channels, the discussion will explore practical insights, success stories, and key challenges faced by businesses on their journey towards fostering a customer-centric ethos.
Participants will gain valuable perspectives on aligning teams, leveraging technology, and developing a mindset that places customer satisfaction at the core of organizational priorities.